[ Clear and straightforward ]

Saltline Studio Privacy Policy

At Saltline Studio, I value your privacy and am committed to protecting the personal information you share with me. This policy outlines how I collect, use, and manage information through my website and my services as a digital marketing consultancy.

1. Information I Collect

I collect personal information that is reasonably necessary to provide my services and manage my business. This may include:

  • Contact Information: Your name, business name, email address, and phone number when you enquire about my services.
  • Project Information: Details necessary to provide my SEO, website design, and digital consulting services.
  • Technical Data: Information about how you interact with my website, such as your IP address, browser type, pages visited, and the time and date of your visit. This helps me optimise the site and improve your user experience.
  • Communication Records: Records of any correspondence between us (e.g., email or form submissions).

2. How I Collect It

I collect information directly from you (e.g., when you fill out a contact form on my website or email me) and through automated technologies like cookies and analytics tools to understand website usage patterns.

3. Why I Collect It

I collect, hold, and use your information for the following purposes:

  • Providing Services: To deliver SEO, website design, and consultancy packages tailored to your needs.
  • Business Communication: To respond to your enquiries, provide quotes, and maintain our working relationship.
  • Improvement: To analyse website performance and refine my content, SEO, and AEO strategies.

4. Disclosure of Information

I do not sell your personal information. I may disclose your information to trusted third-party service providers who assist me in operating my website or business (e.g., web hosting, email platforms, or analytics tools), provided they are bound by confidentiality obligations. I may also disclose information if required by law.

5. Data Security and Storage

I take reasonable steps to ensure your data is stored securely and protected from unauthorised access, loss, or misuse. Information is stored in electronic formats and protected by industry-standard security measures. Some of my trusted service providers, such as website hosting and form-handling platforms, may store information on secure servers located overseas, including in the United States. I take reasonable steps to ensure any overseas providers handle your information consistently with Australian privacy standards.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information I hold about you.
  • Correction: Request that I correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to my legal obligations to retain certain business records.

7. How to Contact Me

If you have any questions, concerns, or complaints regarding how I handle your personal information, please contact me via the website's contact page. I will address your request as soon as possible.